Shipping policy

Shipping Policy

At FaithxCross, we carefully prepare every order with attention to detail to ensure your custom embroidered products arrive safely and beautifully.

How Much Does Shipping Cost?

Shipping costs may vary depending on your delivery location and the number of items in your order. To see the exact shipping fee, simply add your items to the cart, proceed to checkout, and enter your shipping address. Your shipping cost will automatically update before you complete your purchase.

Where Do We Ship?

We offer worldwide shipping. Customers from both domestic and international locations are welcome to place an order with FaithxCross.

How Long Will It Take to Receive My Order?

Most orders are produced and shipped within 5–7 business days after purchase. Once your order has been shipped, standard transit times may apply:

  • Domestic shipping: approximately 10–20 business days

  • International shipping: approximately 7–15 business days

Please note that delivery times may vary depending on your location, shipping carrier, holidays, customs processing, or unexpected delays.

Can One Order Be Shipped to Multiple Addresses?

At this time, we do not offer shipping to multiple addresses within one order. If you would like to send items to different addresses, please place a separate order for each shipping address.

Do You Ship to PO Boxes or Military APO/FPO Addresses?

Yes, we can ship to PO Boxes and Military APO/FPO addresses. Please make sure your shipping information is entered correctly at checkout to avoid delivery delays.

Will I Be Charged VAT, Duties, or Customs Fees?

For international orders shipped from the United States, packages may be shipped as Delivered Duty Unpaid (DDU). This means that VAT, import taxes, duties, or customs fees are not included in the product or shipping price.

Any customs fees, taxes, or duties charged by the destination country are the responsibility of the buyer. Customs policies vary by country, so we recommend contacting your local customs office for more information before placing an international order.

Important Shipping Note

FaithxCross is not responsible for delays caused by shipping carriers, customs clearance, incorrect addresses, weather conditions, or holiday shipping volume. If you have any questions about your order or shipping details, please contact us and we’ll be happy to help.